Terms and Conditions
Welcome to Ember Valut Shop! By accessing our website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. General
These Terms and Conditions apply to all orders placed with Ember Valut Shop for home decor products.
2. Orders and Payments
Cash on Delivery (COD) Only
- Ember Valut Shop accepts payment exclusively via cash on delivery. No other payment methods are currently supported.
- Full payment is due upon delivery of the product. Please have the exact cash amount ready, as our delivery partners may not be able to provide change.
Order Confirmation
- Upon placing an order, you will receive an order confirmation via email or SMS. This confirmation does not guarantee product availability and is subject to stock levels.
3. Shipping and Delivery
Delivery Areas
- Ember Valut Shop currently offers delivery. Orders placed outside this area may not be fulfilled.
Delivery Times
- We aim to deliver all orders within 5-7 business days. Delivery times may vary based on location and product availability.
Failure to Accept Delivery
- If you are unavailable at the time of delivery or unable to provide payment in cash, the delivery attempt may be considered a cancellation and result in order rescheduling or cancellation fees.
4. Cancellations and Returns
Order Cancellations
- Orders can be canceled by contacting us at least 24 hours before the scheduled delivery. Please reach out to request a cancellation.
Return Policy
- Ember Valut Shop accepts returns only for defective or damaged products. Contact us within 48 hours of receiving a defective item to arrange a return. Refunds or exchanges are available solely for damaged products confirmed by our support team.
5. Product Information and Availability
Ember Valut Shop endeavors to provide accurate product descriptions and images. However, we cannot guarantee that all details (including color, size, and design) will be entirely accurate. Product availability is subject to change without notice.
6. Limitation of Liability
Ember Valut Shop shall not be liable for any damages that result from the use or inability to use our products or website, including, but not limited to, incidental, indirect, or consequential damages.
7. Intellectual Property
All content, including text, images, logos, and designs on Ember Valut Shop’ website, is the property of Ember Valut Shop and may not be used or reproduced without prior written consent.
8. Changes to Terms and Conditions
Ember Valut Shop reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and it is your responsibility to review these terms regularly.
9. Contact Us
For any questions regarding these Terms and Conditions, please contact us at: [email protected]