Thank you for shopping with Ember Valut Shop! This Shipping Policy outlines our shipping terms, delivery timelines, and related details for all orders placed on our website.
1. Cash on Delivery (COD) Orders
- Ember Valut Shop accepts only cash on delivery (COD) for payment. Payment is required in full at the time of delivery. Please have the exact cash amount ready, as our delivery personnel may not be able to provide change.
2. Shipping Locations
- We currently ship to locations
- Orders placed outside our designated delivery area may not be fulfilled. Please contact us if you have any questions regarding our delivery area.
3. Processing Time
- Orders are processed within 1-2 business days after confirmation.
- You will receive an order confirmation via email or SMS upon placing an order.
4. Delivery Time
- Our typical delivery time is 5-7 business days from the date of order processing. Please note that delivery times may vary based on location, product availability, and other factors.
5. Shipping Fees
- Shipping fees may apply based on your location and the size of the order. Any applicable shipping charges will be displayed at checkout.
6. Order Tracking
- Once your order is processed and ready for delivery, you will receive an update with tracking information (if available) via email or SMS to help you monitor your order’s progress.
7. Failed Delivery
- If you are unavailable at the time of delivery or unable to provide payment in cash, the delivery attempt may be rescheduled. Failure to accept delivery on multiple attempts may result in cancellation of the order.
8. Contact Us
For questions about this Shipping Policy, or for assistance with your order, please reach out to our support team:
[email protected]